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Contact Information

• +1-518-444-4118 USA
• support@ixtapapalaceresort.com
• /ResortIxtapaPalace
• /ixtapapalace
• /hotelixtapa
• 3956 Town Center Blvd., #113, Orlando, Florida 32837

Operating Hours

USA Office

• Monday-Friday: 9am to 5pm
  Saturday: 10am to 1pm
  Sunday: Closed

Mexico City Office

• Monday-Friday: 9am to 7pm
  Saturday-Sunday: Closed

Magic World Waterpark

• Tuesday-Friday: 9am to 5pm
  Saturday-Sunday: 9am to 7pm
  Monday: Closed

Ixtapa Palace Resort

• The resort is open 24 hours a day, 7 days a week, 365 days of the year. If you have general or specific questions about the Resort or the Ixtapa-Zihuatanejo area, please feel free to call or email one of our friendly receptionists.

Resort Location

Paseo de las Garzas Esq. Con Paseo del Rincón S/N
Municipio Teniente José Azueta, 40880
Lotes 1,2,3 y 4 Mz V
Zona Turística III, Ixtapa Gro.